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>> Xilo Mosaics

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Décor Tiles & Floors Ltd Terms of Business

Please note these Terms and Conditions apply to card-not-present transactions only. Different terms and conditions are applicable for showroom purchases. Your statutory rights are not affected.

About Us
Décor Tiles & Floors Ltd is dedicated to providing excellent products and service at competitive prices. If you have any suggestions or comments please email us at sales@decortiles.co.uk

Making A Purchase
To make a purchase, just browse our catalogue, and click on any items that you wish to buy and put them into the shopping basket. You will be asked for a few details that we need to be able to satisfy the order.
We accept credit or debit card payment using MasterCard, Solo, Switch or Visa.
All items remain the property of Décor Tiles & Floors Ltd until paid for in full.

Money Back Guarantee (applies to card not present transactions only)
You may cancel your order at any time between the day the order is placed and the end of the 7th working day following the day on which your goods are received. Please note that when returning rejected goods, the package and contents must in perfect condition. Please call us to arrange collection of the returned goods. You are responsible for the cost of returning the goods safely to our warehouse. We will refund your money within 30 days of cancellation, less any delivery and return costs incurred(as we subsidise some deliveries these may differ from the amount originally charged, if required we will supply a copy of our carriers invoice). Returns outside this period will not be accepted. Please note the money back guarantee does not apply to Special Orders of non stock items.

Damaged Goods
Please inspect goods thoroughly before signing or if this is not possible sign the proof of delivery note as 'Unchecked'. You must inform us in writing (by post or email) within 72 hours of delivery if any goods are damaged or missing. If more than 3 days is required to inspect goods due to special circumstances we should be notified prior to delivery.

Shipping And Handling
To ensure your order reaches you in perfect condition, we send fragile items on a pallet. We do not normally deliver outside the UK, special prices are available for Scottish Highlands and Island deliveries. Please enure that someone is available to help the driver take delivery

Delivery
If a product is in stock you can opt for a Priority delivery service and this is best done by phone:  Our standard delivery service is 5-6 working days (stock permitting). The cost of delivery will depend on the area of delivery and the products you order, and can be seen in the Basket page. If goods are ordered at the weekend or on a bank holiday, the order date is taken as the following working day for delivery purposes.
If a delivery would normally fall due over the Christmas warehouse shutdown period, the delivery period may be extended.
NB We endeavour to deliver all goods on time, however in case of unexpected delay please do not book your installer until goods have been safely received complete and in perfect condition.

  • If goods are out of stock or we have any problems with delivery we will notify you by phone.

    Back Orders
    If your item is not in stock, we will back order for you. You will be given with the option to cancel your order if you would rather not wait.

    Tax
    All orders are subject to VAT at the current standard rate.

    Credit Card Security
    Your credit card payment is taken securely by Protx and processed by Cardnet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach Protx's computer.

    Guarantee
    All goods are guaranteed for a minimum of 12 months. All product guarantees cover goods only. Your statutory rights are not affected.

    Reaching Us
    If you need to reach us, please email us at sales@decortiles.co.uk , or alternatively, you can call on 01923 248531 or write to us at Décor Tiles & Floors Ltd, 14 Greycaine Road Industrial Estate, Watford, WD24 7GP. 

    Should you have a complaint we will endeavour to respond to this within 3 working days.

    Privacy Policy
    We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you only  to process your order and to contact you about your order.

Remittance Terms
We accept Visa, Mastercard, Switch and Maestro. Your payment is taken online through Protx's encrypted computer - the most secure way to buy.

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Additional Information

 

floor tiles

 

When redecorating your home you want to ensure that your kitchen or your bathroom – or even your hall – will always look as fabulous as the day it was first completed. Having carpet on the floors of your rooms that have the most traffic through may seem like a good idea at the time, but they will soon start to look tired very quickly, and the practicalities of constantly having to clean them to keep them looking their best will get very wearing. Fitting floor tiles in these rooms is the best possible way of guaranteeing that the floors will always look as fabulous as the day they were laid. Floor tiles are very easy maintenance, and there is a massive array of styles and colours to choose from. There is one company who you can always rely on to have the very latest in tiles in stock. Their choice of tiles include ceramic and porcelain wall and floor tiles, natural stone, real wood flooring, carpet tiles, laminate flooring and laminated vinyl plank & tile. So why not take a look at what they have to offer.

 

Mosaic tiles

 

When you are redecorating your kitchen or your bath room it is always very tempting – and maybe easier – to just tile the whole room in the same tiles all the way round. This is not necessarily the best way to go about it, as having the entire room done in exactly the same tiles may look a little drab and monotonous. If you want a little individuality in your room then why not have a border made of mosaic tiles around your walls. You can have a border at any height – it does not have to be around the centre, and any colour you want. If you want some thing truly unique then why not take a look at the fabulous chipped stone Listello Chiaro mosaic tiles, where every tile is unique. Or why not take a look at the wide range of coloured glass tiles that are available. You can buy these mosaic tiles on an easy to use sheet, which you can cut to fit what ever width you want, so no fiddling fitting every individual tile to your wall.

 

porcelain tiles

 

Are you redecorating your bath room or your kitchen? Are you looking for tiles but have absolutely no idea where to start from? Why not get in touch with one of the most experienced retailers of tiles in the industry? They can advise you in exactly what kind of tile is exactly right for your needs. Their choice of tiles include ceramic and porcelain tiles for both the floors and walls, natural stone, real wood flooring, carpet tiles, laminate flooring and laminated vinyl plank & tile. They can tell you the little things that you need to know – for example porcelain tiles have many of the advantages of porcelain ie very strong and flat but also the possibility of design and colour that normally is only available with a ceramic tile. The friendly experienced staff provide expert advice on installation, product suitability and if you need it help with design and colour. So for all of your bath room or kitchen tiles, whether you want porcelain tiles for you walls or laminate for your floors, there is only one company who can give you the very best.

 

carpet tiles

 

When cost effective floor coverings are required in public buildings such as schools, the most obvious choice that springs to mind tends to be carpet tiles. These products have been manufactured for numerous years and they still remain a strong contender, when floor coverings are needed, but the budget isn`t huge. The majority of carpet tiles are made from needlefelt velour and this tends to be 100% stain resistant. You can see why the tiles would be useful in school areas due the large volume of children that will trudge over them during the academic year. The backing on each one of the tiles is heavy bitumen and once they are fixed into position they prove to be extremely hard wearing. Of course, the use of these tiles isn`t strictly limited to school areas because any type of sector could put the tiles to good use as a cost effective kind of flooring. Many libraries have had the carpet tiles fitted in the past and businesses have also put the tiles through their paces as well. Available in a choice of colours they will fit in well with many types of interiors and they will give a good service level during their lifetime.

 

ceramic tiles

 

Choosing the right type of covering for floors might be difficult for some people as they can`t decide between carpet, laminate, or hard wood flooring, not to mention the various tiled options that are available. For some this process is relatively simple as they already know that it`s ceramic tiles that they are looking for. Who can blame them when you consider that these gorgeous glazed products offer premium levels of strength and durability? In a range of home interiors the ceramic tiles will be ideal and they are highly effective in kitchen and bathroom areas, although their unique appeal lends itself naturally to all areas of the home. If you wanted to enhance the look of your bathroom you could have matching tiles on the wall and floor. You`d be creating quite a feature if you had contemporary ceramic tiles fitted and certainly be adding a level of richness to the room. Kitchen areas come alive when the tiles have been fitted and there are beautiful ranges that will enhance the flooring areas and mosaic sheets that will create a modernistic feel to the room in general. Choosing the right type of floor covering for your home shouldn`t be a problem it should be a fun process, especially if ceramic tiles are given a thought.

 

wall tiles

 

Projects to transform bathrooms onto beautiful bathing areas can be given a boost by opting for tasteful types of tiles on the walls. The latest ranges of floor and wall tiles are certainly comprehensive and there should be items with the collection that will suit all types of tastes. Some folks might be opting for a clean white look in their bathroom and want to have white wall tiles fitted in accordance with the theme. If they like, they could add a border of different coloured tiles that tastefully intervened between the plain white items. Other bathroom designs might include porcelain tiles that come in a number of bold styles. Modern glazed porcelain tiles are extremely strong and durable and due to this they are ideal for a range of bathroom and kitchen projects. Customers can choose from a wide array of tile options and the styles of porcelain tiles in particular are extremely appealing on the eye. Project to transform bathrooms into idyllic bathing retreats can be enhanced when wonderful ranges of wall tiles are introduced to the project. With numerous individual designs to choose from all types of themes can be toyed with until a stunning new scheme is decided upon that will incorporate the tiles with style and taste.